Shipping and Return Policy

What is the Luv Mei return policy?

If for some reason you do not fall instantly in love with your Luv Mei jewelry (which does happen on very rare occasions), we will gladly issue a full refund if you contact us within 14 days of receiving your order.

Please note you will be responsible for shipping costs and item(s) must be in their original unused condition.

We will do our best to process your return within 7 business days of receiving the returned order.

What happens if I want to do an exchange?

If you contact us within 14 days of receiving your order, we will be happy to do an exchange. As with returns, item(s) must be in their original unused condition and the customer will be responsible for shipping costs.

Where does Luv Mei deliver to?

We ship worldwide.

How long does shipping take?

We ship within 2 – 3 business days of an order being placed.

Shipping times vary depending on the shipping option you select and usually takes a further 3 – 5 days.

Where does my order ship from?

All Luv Mei orders are shipped from New York.

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